1. Credit for MSMEs
   1. What is full form of MSME?
      Micro, Small & Medium Enterprises.
   2. What are the criteria of classification as MSMEs?

      An enterprise shall be classified as a micro, small or medium enterprise based on the following criteria viz.,

      • A micro enterprise, where the investment in plant and machinery or equipment does not exceed ₹2.5 crore and turnover does not exceed ₹10 crore;
      • A small enterprise, where the investment in plant and machinery or equipment does not exceed ₹25 crore and turnover does not exceed ₹100 crore; and
      • A medium enterprise, where the investment in plant and machinery or equipment does not exceed ₹125 crore and turnover does not exceed ₹500 crore.
   3. Which credit facilities are classified under MSME Credits?

      Credit facilities to units having valid Udyam Registration Certificate / Udyam Assist Certificate are classified under MSME Credits.

   4. Is there any specific scheme for GST registered MSMEs?

      Yes, Bank has special scheme for GST registered MSMEs. The assessment of limit under this scheme is based on the turnover of business as per annual GSTR.

   5. Is there any concession available based on collateral coverage?

      For MSME Loans, Bank provides concession in RoI maximum upto 0.75% based on collateral coverage.

2. Do the Bank provide any checklist of documents required?

   Bank is providing checklist of the documents to be submitted (compliant with legal and regulatory requirements) along with the loan application form which is to be completed in all respects. If required, we will assist you in filling up your loan application form.

3. Do the Bank provide any acknowledgement for loan application?

   Bank is providing acknowledgement of loan application, whether submitted online or manually.

4. What are special credit schemes for MSME Loan?

   Bank has list of schemes under various segments. Some of them are mentioned as under: (Guidelines of the schemes are available on Bank’s website under respective Icons)

   1. Mahabank GST Credit Scheme
   2. Business Loan against Property (Maha Lap-Business loan)
   3. MAHA MSME Project Loan Scheme
   4. Maha Doc Scheme for Doctors
   5. Mahabank Professional loan scheme
   6. Mahabank Scheme for Contractors
   7. Mahabank Scheme for Units Engaged in Hospitality
   8. Channel Financing Scheme for Dealers and Vendors
   9. Mahabank financial assistance to service sector
   10. MSME Cluster Scheme for ‘Glass & Bangles Cluster’
   11. Mahabank Textile Cluster Scheme
   12. Mahabank MSME Gold Loan Scheme
   13. Mahabank Finance to Solar Vendors (MFSV)
   14. Mahabank finance against e-NWR of Agriculture Produce to Traders (e-NWR: Traders)
   15. Mahabank Equipment Finance Scheme for Priority and Non-Priority Customers
   16. Maha Mahila Unnati Scheme
   17. Maha Surya Urja Finance Scheme
   18. Maha MSME Machinery, Equipment Loan scheme
   19. Mahabank Transport Operator Loan Scheme-MTLS
   20. TReDS
   21. Export Credit
   22. Project Finance
   23. Mahabank Finance to MSME Start Ups.

5. What are the Government schemes in which Bank of Maharashtra is participating for financing to MSME Loans?

   Bank of Maharashtra participate in various Government schemes for financing to MSMEs. Some of them is mentioned below,

   1. Pradhan Mantri Mudra Yojana (PMMY)
   2. Credit Linked Capital subsidy Scheme (CLCSS)
   3. Stand up India (SUI)
   4. Prime Minister's Employment Generation Program (PMEGP)
   5. Chief Minister Employment Generation Programme (CMEGP)
   6. PM-SVANidhi
   7. PM-Vishwakarma
   8. Credit Facilities to SCs & STs
   9. Credit Facilities to Minority Communities
   10. Weaver Mudra Scheme
   11. Technology Upgradation Fund Scheme (TUFS)
   12. Export Credit
   13. Mukhyamantri-YUVA
   14. CM-SVANidhi- Rajasthan

6. Which credit schemes are available for Start Ups?
   • Bank has developed special scheme which are exclusive for Start Ups in the name of “Mahabank Finance to MSME Start Ups”.
   • Bank finances to Startups on merit basis (viable business plan, financial statement, legal documents etc.) under various other schemes like MUDRA, CMEGP, PMEGP etc.
7. Business models surround merging technologies.
   • Bank is financing to MSMEs through our co-lending partners. The system of assessment and validations for loan is being done through set business rule engine for analysing digital footprints of the customer.
   • Presently Bank is doing auto renewal of existing Cash Credit accounts (Upto Rs. 10.00 Lakhs) based on set rule engines.
8. What are the measures taken by Bank to promote Gender Diversity?

   Bank provides MSME advances to all customers irrespective of gender. However, to encourage women entrepreneurs, Bank has developed special customized scheme namely “Maha Mahila Unnati Scheme” for providing collateral free loan upto Rs.5.00 crore to Women owned and managed MSMEs. Through this scheme, Bank is providing loans at attractive Rate of Interest and at 50% lower processing fee to assists women in achieving economic empowerment.

9. What are the measures being taken by the bank towards Sustainability?
   • Bank has taken initiative towards green financing. This covers various segments like financing to project under renewable energy, Solar energy, recycling of waste, Rain harvesting etc.
   • In addition to this, Bank is promoting digital onboarding of customers on various digital platforms like mobile banking, internet banking, loan application through Bank’s website etc. for paperless banking.
   • Bank provides incentives in terms of concession in RoI, processing fee and commission on BG & LC to ZED certified MSMEs based on category of certification i.e. Gold, Silver, or Bronze.
10. Is it mandatory to provide Collateral security to avail a loan from Bank?
    • No, it is not mandatory to provide Collateral security to avail a loan from Bank under mentioned schemes.
    • Bank is one of the Member Lending Institution registered with NCGTC & CGTMSE and provides collateral free loans of maximum: upto Rs.20 lakh by covering account under CGFMU/CGTMSE guarantee cover. Further loan amount upto Rs. 10 crores can be covered under CGTMSE guarantee scheme.
11. Is there any recourse in case Bank resorts to undue delay or arbitrary rejection of loan proposal?
    • Bank has a customer grievance redressal mechanism and in case of undue delay or arbitrary rejection of the loan, the complaint can be filed with bank’s Grievance Officer.
    • If case of non-redressal, complaint can be escalated to Internal Ombudsman.
    • Complaint can also be lodged with RBI Ombudsman.

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