Know everything about FASTag – how to apply, recharge and use it easily

Know everything about FASTag – how to apply, recharge and use it easily

Toll payments in India have undergone a digital transformation in recent years. One of the key drivers of this shift is FASTag – a system that allows for seamless toll collection using RFID technology. Now mandatory for all four-wheelers, FASTag helps reduce congestion at toll plazas, cuts down travel time, and improves fuel efficiency.

Despite its growing popularity, there are still questions about what FASTag is, how to get it, how to recharge it, and how it functions at toll booths. This blog covers everything essential to know about FASTag, with a special focus on the simple processes available through Bank of Maharashtra.

What is FASTag and why is it important?

FASTag is a small sticker affixed on the vehicle’s windscreen. It is embedded with a chip that uses Radio Frequency Identification (RFID) to communicate with toll plaza sensors. As the vehicle passes through a toll booth, the toll amount is automatically deducted from a linked account.

Benefits of FASTag:

  • Enables contactless toll payments
  • Reduces waiting time at toll plazas
  • Saves fuel and time
  • Minimizes human interaction and handling of cash
  • Mandatory for all vehicles using national highways

How to apply for FASTag – a simple process

Applying for FASTagis straightforward, especially when done through trusted institutions like Bank of Maharashtra.

Required documents:

  • Vehicle Registration Certificate (RC)
  • KYC documents (Aadhaar, PAN, Passport, etc.)
  • Active mobile number

Ways to apply:

  1. Through Bank of Maharashtra
     Applications can be submitted at any branch or through the official website. Once documents are verified and the fee is paid, the FASTag will be issued and linked to the selected account.
  2. Online via banking portals
     Many banks offer digital onboarding for FASTag. It's important to ensure that the vehicle details and KYC information match.
  3. Toll plazas and authorized vendors
     Some toll booths and designated partners also offer FASTag issuance, although bank channels provide better ongoing service.

How to recharge FASTag

Maintaining sufficient balance in the FASTag wallet ensures uninterrupted travel across toll roads.

Recharge options:

  1. Bank of Maharashtra Zen Lyfe - mobile app or Maha-connect internet banking
     FASTag linked to a Bank of Maharashtra account can be recharged quickly through net banking or the mobile app.
  2. UPI applications
     Platforms such as Google Pay, PhonePe, and Paytm allow FASTag recharges using vehicle numbers or tag IDs.
  3. NHAI MyFASTag app
     This app provides a central platform for recharges, account monitoring, and support across different issuers.

Recharge tips:

  • Enable auto-recharge to avoid low balance issues
  • Keep track of deductions and balances through SMS or app notifications
  • Choose secure payment modes to avoid transaction failures

Using FASTag at toll plazas

Once installed and activated, FASTag allows smooth travel through toll gates without the need for cash.

Here's how it works:

  • Enter the FASTag lane at the toll plaza
  • The RFID reader scans the tag on the windshield
  • The toll amount is deducted automatically
  • A notification is sent for every transaction

Best practices:

  • Ensure correct placement of the tag as per guidelines
  • Maintain sufficient balance to avoid payment issues
  • Check for KYC compliance to avoid deactivation

Common issues and how to resolve them

Occasional problems can arise, such as failed deductions or inactive tags. These can be resolved by:

  • Verifying balance before travel
  • Contacting Bank of Maharashtra customer support for any assistance
  • Using the MyFASTag app to raise complaints or check status

Key updates to be aware of

  • Annual Pass Scheme: A new option introduced by NHAI offers a yearly FASTag pass at ₹3,000, ideal for frequent users on select highways
  • Penalty rules: Vehicles without active FASTag may face a double toll or an added surcharge
  • KYC norms: Completion of KYC is essential to keep the FASTag active

Conclusion

FASTag has redefined toll payments in India, making highway travel faster and more convenient. With features like auto-recharge, secure transactions, and wide acceptance, it’s an essential tool for modern vehicle owners.

For those seeking a reliable and simple FASTag experience, Bank of Maharashtra offers a dependable solution. The application process is user-friendly, recharges are seamless, and dedicated customer support ensures peace of mind.

Choose Bank of Maharashtra for a smooth, stress-free journey every time the road calls.

Author: Bank of Maharashtra
Date of Publish: 29 Nov, 2025

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